Updated: May 2025
Bitari Solutions Limited (Hereinafter “Bitari,” “TimedURL””, “we” or “our”) provides link lifecycle management services to our users (collectively, the “the Services”). Please read these Terms of Service (the “Agreement”) carefully, as they govern your access to and use of our Services and constitute a binding legal agreement between you and Bitari. If you accept this Agreement or use the TimedURL Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, “you” “your” or “Customer” will refer and apply to that company or other legal entity. If you have been granted access to and use of our Services by and on behalf of the primary account holder, whether directly or through an administrator, you also agree to abide by this Agreement. In addition to this Agreement, your use of the TimedURL Services is governed by TimedURL’s Privacy Policy.
YOU ACKNOWLEDGE AND AGREE THAT, BY CREATING A TIMEDURL ACCOUNT (“ACCOUNT”), PURCHASING A PAID ACCOUNT, OR ACCESSING OR USING OUR SERVICES AND APPLICATION PROGRAM INTERFACES (“API”), YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE TIMEDURL’S SERVICES.
We reserve the right to amend and/or update these Terms of Service from time to time. We will make commercially reasonable efforts to notify you of any material changes to these Terms of Service, however, we are not obligated to. By using the Site or Services after we have updated these Terms of Service, you are agreeing to the then-current version thereof.
The Services are intended primarily for commercial use. We may, in our sole discretion, refuse to offer the Services to any person or entity and change the eligibility criteria at any time.
By using or registering for a Service, you agree to these Terms of Service. We also have a Privacy Policy which we encourage you to read to better understand how you can update, manage, access, and delete your information. You may also choose to print a copy of these policies for your records.
To access the Site or certain Services, you may be asked to create an account by providing your name, a valid email address and strong password. Your account will be created once you complete a registration form in accordance with the instructions provided. Concerning your account, you represent and undertake that: (a) all required information you submit is truthful and accurate, and you will maintain the accuracy of such information; (b) you will not allow your account profile to be used by any other unregistered user; (c) you will keep a secure password for the use of the TimedURL account and such password will be changed as frequently as TimedURL requires in its sole discretion, and that you will keep your password confidential; (d) you will permit TimedURL or any of its licensors and/or agents to audit your account to establish compliance with these Terms of Service; and (e) you are at least eighteen (18) years of age and able to enter into contracts.
TimedURL reserves the right, in our sole discretion and without notice to you, to suspend, terminate, modify, or delete your user account or your access to the Site or parts thereof if you are, or we suspect that you are, failing to comply with any of the provisions of these Terms of Service or for any actual or suspected illegal or improper use of the Site. If you use multiple accounts, then TimedURL may take action against all of your accounts. Any activity regarded as unlawful may be reported to law enforcement.
To access certain Services, you will be required to purchase a subscription which entitles you and any employees, agents, clients, and independent contractors who you authorize ("Authorized Users") to access and use the Services and Documentation (as defined in Section 4) ("User Subscription"). Except during free trial periods, you must pay subscription fees in the manner set out in the “Subscription” and “Payment Method” sections of your TimedURL ("Subscription Fees"). All Subscription Fees are payable by you to TimedURL up-front, in-full and in advance for the full contract term and without any deduction (e.g. bank fees, exchange rates), set-off or withholding whatsoever (save for as required by law). We will charge the Subscription Fees to your payment method on the specific payment date provided on the “Subscription” and “Payment Method” sections of your TimedURL dashboard and/or our third-party payment’s processor. If TimedURL does not receive your payment after the due date, TimedURL is entitled to suspend your access to all or part of the Services while the invoice(s) concerned remains unpaid until you reinstate your subscription.
The length of your billing cycle will depend on the type of User Subscription you choose when you sign up for the Service. In some cases, your payment date may change. For example, if you change your User Subscription or if your User Subscription began on a day that is not in every month.
Your User Subscription will automatically renew at the end of your subscription (as identified at the time of purchase, in your dashboard and/or in the relevant order form sent via email) ("Due Date") unless you cancel your User Subscription in accordance with the next Cancellation section. If TimedURL has not received a notice of cancellation and has not received payment of fees due for the renewal period by the Due Date, TimedURL may suspend, delete, or downgrade your Services to a free service. TimedURL may delete any data that you have provided in your links and dashboard without notice in such circumstances.
"Activation Date" means the date on which TimedURL makes the Services available to you. At any time after the Activation Date, you may cancel your User Subscription to a Service by providing thirty (30) days’ written notice to TimedURL or by cancelling your subscription directly in your dashboard. TimedURL may cancel your access to and use of a Service, or discontinue any Service in its sole discretion at any time by providing thirty (30) days’ written notice. The Service will terminate automatically on the date specified in the cancellation notice. If the Party does not specify a cancellation date, the Service will terminate on the next Due Date. If you cancel a Service prior to the Due Date, you will not be entitled to any refund and all unpaid Subscription Fees shall become immediately due and payable.
If for any reason TimedURL cancels a Service or is no longer able to continue a Service, you will be entitled to a refund of Subscription Fees already paid, calculated pro rata, for the unexpired period of the User Subscription. In any case, a refund will not amount to more than the Subscription Fees you already paid.
TimedURL reserves the right to cancel any Service immediately and without notice to you if you breach any provision of these Terms of Service or any other terms that apply to that Service.
Upon cancellation for any reason: (i) all rights granted to you under these Terms of Service will cease; (ii) you must cease all activities authorized by these Terms of Service; and (iii) you must immediately delete, remove, and cease access to your user account.
To use our Services, you must provide one or more payment methods. You authorize us to charge any payment method associated with your account. We may charge a different payment method in circumstances where your primary payment method is declined or no longer available to us. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise within thirty (30) days of the initial charge or the payment recovery duration supported by our third-party payments processor, and you do not cancel your account, we may suspend or downgrade access to all or part of the Services. We will have no obligation to provide any or all of the Services while the invoice concerned remains unpaid. For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your payment method. Local tax charges may vary depending on the payment method you use. All taxes except those taxes that are expressly stated in law to be payable by TimedURL shall be payable by you, We recommend checking with your payment method provider for details. Payment by cheques is not accepted.
You can update your payment methods in your Dashboard. We may also update your payment methods using the information provided to us by authorized payment service providers. Following any update, you authorize us to continue to charge your payment methods.
"Usage Volume" means the volumes set out in your User Subscription (including but not limited to number of clicks, links, domain names, reports, API calls and teammates). If you exceed your Usage Volume, we reserve the right to charge you additional fees or prevent further usage by enforcing the limits from within the service itself.
TimedURL may change the price and features offered under each subscription plan of its Services at any time by updating the applicable pricing information or other terms posted on the Site. Any price changes will become effective beginning with the first full billing cycle after TimedURL posts any such changes. If you do not agree to any such changes, you must cancel your User Subscription before the change takes effect, otherwise, it will be deemed that you have accepted and agreed to the changes.
Upon any upgrade or purchase, you agree to pay the increased Subscription Fees in accordance with these Terms of Service.
Some Services (such as professional services) may incur additional fees outside your User Subscription. You will pay any such additional fees in the manner mutually agreed upon before commencement of the Services.
You shall be responsible for all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state or local governmental entity on any amounts payable hereunder; and to the extent TimedURL is required to pay any such sales, use, excise, or other taxes or other duties or charges, you shall reimburse TimedURL in connection with its payment of fees and expenses as set forth in this Section. Notwithstanding the previous sentence, in no event shall TimedURL pay or be responsible for any taxes imposed on, or regarding, your income, revenues, gross receipts, personnel, or real or personal property or other assets. To the extent you are required by law to deduct and withhold any taxes on amounts payable under this Agreement, you shall: (a) pay TimedURL such additional amounts so as to ensure that TimedURL receives the same total amount that we would have received if no such withholding tax had been required; (b) promptly deduct and remit such tax due to the appropriate tax authority; and (c) provide TimedURL with all such reasonable assistance and documents necessary for TimedURL to receive a tax credit for a corresponding amount.
TimedURL will perform the Services and make all documents, demonstration materials, webinars, system user guides, or other documentation and manuals (collectively, the "Documentation") available to you using all reasonable skills and care. The Services are provided on an “as is” and “as available” basis. TimedURL will use reasonable commercial endeavors to make the Services provided through the Site available 24 hours a day, seven days a week, subject to any planned maintenance or unscheduled emergency maintenance, where TimedURL will try to provide you as much notice as possible. TimedURL will provide the Services in accordance with the service descriptions in the Documentation ("Services Description"). If the Services do not materially conform to the Services Description, TimedURL will use reasonable commercial endeavors to correct such non-conformance or to provide a substitution. Any such correction or substitution constitutes your sole and exclusive remedy. Notwithstanding the foregoing, TimedURL does not warrant that your use of the Services will be uninterrupted or error-free, or that the Services, Documentation, and/or the information obtained by you through the Services will meet your requirements. TimedURL is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of any data you provide through the Services ("Your Data"), over communications networks and facilities, including the internet. You acknowledge and agree that the Services and Documentation may be subject to limitations, delays, and other problems inherent in the use of such communications facilities. During the Terms of Service, TimedURL may, at its discretion, maintain insurance coverage consistent with industry standards.
By accessing or using the Site and/or Services, you agree to:
You further agree that you and your Authorized Users shall not use the Site and Services in any way that:
This list of prohibited activities provides examples and is not complete or exclusive.
You acknowledge that you are solely responsible for ensuring that your use and your Authorized User’s use of the Site and the Services do not violate this Section 5. We reserve the right to terminate access to your account and your ability to use the Site, Services, or Documentation with or without cause and with or without notice, for any reason or no reason, or for any action that we determine is inappropriate or disruptive to this Site or to any other user of this Site and Services. We may report to law enforcement authorities any actions that may be illegal, and any reports we receive of such conduct. When legally required or at our discretion, we will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Site or on the Internet, which may include disclosing any information we obtain. In addition, we may disclose information we obtain as necessary or appropriate to operate or improve the Site, to protect us and/or our Site users, or for any other purpose that the law permits.
If you choose to connect a domain you have purchased through any other domain provider to the Site, it is your sole and explicit responsibility to adhere to the terms set out by that domain provider and the terms contained within these Terms of Service. TimedURL will have no liability to any third party for your use of any other domain.
TimedURL reserves the right at any time to change, modify, add to, discontinue, or retire any aspect or feature of the Services, including, but not limited to, any online software applications TimedURL provides as part of the Services (the "Software"), hours of availability, equipment needed for access or use, the maximum number of clicks you can monitor, and the quantity of statistical data TimedURL stores in its servers. Any such modifications will not materially or adversely affect your rights or obligations under these Terms of Service.
"Confidential Information" means all Documentation, technical information, Software, business information, feedback, reports about the Services, trade secrets, Intellectual Property Rights, or other materials of a confidential nature disclosed by one party to the other party in connection with the Services. The receiving party will treat all Confidential Information received as secret, confidential, and proprietary and will not disclose or use the same without the explicit and prior written consent of the other party. Both parties will implement such procedures as reasonably necessary to prevent the intentional or negligent disclosure to any third party of any Confidential Information (unless such disclosure is required by law). Notwithstanding the foregoing, Confidential Information shall not include any information that:
(a) before its disclosure, was of general public knowledge;
(b) becomes, after its disclosure to the receiving party, a matter of general public knowledge other than as a consequence of a breach by the receiving party of any obligation under these Terms of Service; or
(c) is made public by the disclosing party.
Unless you have otherwise requested in writing before the Activation Date, you agree that TimedURL may include your trademarks, name, logos, comments, and feedback in TimedURL customer lists, press releases, marketing materials, social media channels, and on the Site. You may ask us at any time during your User Subscription to withdraw any such use.
"Intellectual Property Rights" means all patents, utility models, rights to inventions, copyright and neighboring and related rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill, and the right to sue for passing off or unfair competition, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all and other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection that subsist or will subsist now or in the future in any part of the world.
TimedURL owns all Intellectual Property Rights in your feedback, recommendations, comments, the Services, Documentation, and the Site. TimedURL hereby grants you a non-exclusive, non-transferable, revocable, and limited license to use, view, display, and access the Services, Documentation, and Site foregoing for the sole purpose of exercising your rights under these Terms of Service. Except for the foregoing license and as otherwise required or limited by applicable law, you have no other rights in the Services, Documentation, or Site and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit the Services, Documentation, or Site in any manner or for any purpose that would constitute an infringement of our, our licensors’, or other user’s Intellectual Property Rights. All rights not expressly granted herein are reserved.
If you breach any of the Terms of Service, the above license will terminate automatically, and you must immediately destroy any downloaded or printed Services or Documentation.
To use the Services, TimedURL requires you to register and provide personal data (as defined under applicable data protection laws) ("Personal Data"). You agree to provide accurate and complete Personal Data, and you agree to keep such information current.
The TimedURL Privacy Policy explains how TimedURL collects and uses Personal Data. You agree to comply with your obligations, and TimedURL agrees to comply with all respective obligations under applicable data protection laws. You warrant that you are entitled to disclose any Personal Data that you provide to us. You warrant that you will not transfer, store, disclose, or process sensitive Personal Data through your use of our Services unless you obtain our prior written consent.
You will not include any Personal Data inside any Service applications and/or any URL/link created by you using the Services. It is your responsibility to notify TimedURL in advance should you include or wish to include any Personal Data in any URL/link you create by using the Services or in any part of the Service application.
You acknowledge that any data which TimedURL collects from links created by you is collected on your behalf as part of TimedURL’s role as processor. Where the services provided include data insights, these insights are prepared by TimedURL in its role as processor on your behalf in your role as controller.
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).
You shall not use, and we do not consent to the use of, our site, or any data published by, or contained in, or accessible via, our site or any services provided via, or in relation to, our site for the purposes of developing, training, fine-tuning or validating any AI system or model.
This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
The Site contains integrations including those with domain search providers and hyperlinks to third-party websites (collectively, "Third-Party Sites"). You acknowledge and agree that Third-Party Sites may have different privacy policies, terms and conditions, and/or user guides and business practices than us, and you further acknowledge and agree that your use of such Third-Party Sites is governed by the respective Third-Party Site privacy policy, terms and conditions, and/or user guides. You alone are responsible for your compliance with such policies, terms and conditions and/or user guides. TimedURL is not responsible for and makes no representations or warranties concerning the compatibility, suitability, contents or privacy policies, or practices of any Third-Party Sites or any link contained in a Third-Party Site. We provide links to the Third-Party Sites to you as a convenience only and is not intended as and should not be construed as an endorsement or recommendation by us of the Third-Party Site or its content. YOU AGREE THAT WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY GOODS, SERVICES, INFORMATION, RESOURCES, AND/OR CONTENT AVAILABLE ON OR THROUGH ANY THIRD-PARTY SITES AND/OR THIRD-PARTY DEALINGS OR COMMUNICATIONS, OR FOR ANY HARM RELATED THERETO, OR ANY DAMAGES OR LOSSES CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE CONTENT OR BUSINESS PRACTICE OF ANY THIRD PARTY.
You are solely responsible for determining the suitability of the Services for your use. You assume sole responsibility for results obtained from the Services and/or the Documentation by you and for conclusions drawn from such use.
TO THE FULLEST EXTENT PROVIDED BY LAW AND EXCEPT AS OTHERWISE PROVIDED HEREIN, THE SITE, THE INFORMATION, SERVICES, AND/OR DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ANY THIRD-PARTY GOODS OR SERVICES PROVIDED ARE SUPPLIED AS A CONVENIENCE TO YOU AND DO NOT CONSTITUTE SPONSORSHIP, AFFILIATION, PARTNERSHIP, OR ENDORSEMENT. TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT ALLOWED BY LAW, WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES OR DOCUMENTATION IN TERMS OF CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.
BY PROVIDING THE SERVICES, WE DO NOT IN ANY WAY PROMISE THAT THE SERVICES WILL REMAIN AVAILABLE TO YOU. WE ARE ENTITLED TO TERMINATE ALL OR PART OF ANY OF THE SITE AT ANY TIME IN OUR SOLE DISCRETION.
WE CANNOT GUARANTEE THE SITE WILL BE AVAILABLE ONE HUNDRED PERCENT (100%) OF THE TIME BECAUSE PUBLIC NETWORKS, SUCH AS THE INTERNET OCCASIONALLY EXPERIENCE DISRUPTIONS. ALTHOUGH WE STRIVE TO PROVIDE THE MOST RELIABLE WEBSITE REASONABLY POSSIBLE, INTERRUPTIONS AND DELAYS IN ACCESSING THE SITE ARE UNAVOIDABLE, AND WE DISCLAIM ANY LIABILITY FOR DAMAGES RESULTING FROM SUCH PROBLEMS.
TIMEDURL’S LIABILITY AND THE LIABILITY OF OUR EMPLOYEES, AGENTS, REPRESENTATIVES, AND THIRD-PARTY SERVICE PROVIDERS WITH RESPECT TO ANY AND ALL CLAIMS ARISING OUT OF YOUR USE OF THE SITE, SERVICES, AND DOCUMENTATION, WHETHER BASED ON WARRANTY, CONTRACT, NEGLIGENCE, STRICT LIABILITY, INDEMNIFICATION, DEBT OR OTHERWISE, SHALL NOT EXCEED IN THE AGGREGATE THE PRICE OF THE SUBSCRIPTION FEES FOR THE ONE (1) MONTH PERIOD DURING WHICH THE INCIDENT GIVING RISE TO THE CLAIM OCCURRED.
IN NO EVENT, WILL TimedURL BE LIABLE TO YOU OR ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THE SITE, SERVICES, OR DOCUMENTATION, INCLUDING WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA OR OTHERWISE, EVEN IF TimedURL IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, hold harmless, and defend us, our officers, directors, shareholders, and representatives from and against any and all liability, damages, losses, costs, or expenses (including but not limited to attorney’s fees and expenses) incurred in connection with any claim related to your use of the Site or Services, including (a) any breach of these Terms of Service; (b) providing content to or communicating with us or our affiliates, including supplying your registration data to us; (c) engaging in a prohibited activity; (d) any breach of applicable data protection legislation or (e) any unauthorized use or breach of a third party’s Intellectual Property Rights.
All notices to TimedURL under these Terms of Service must be in writing and sent to [email protected]. All notices under these Terms of Service to you may be sent via electronic communications including email, in-platform or in-app notifications or via the Services or Site.
You may not assign, delegate, or transfer these Terms of Service or any right or obligation contained in them without our prior written consent. We may freely assign our obligations and rights under these Terms of Service.
The parties shall be independent contractors under this Agreement, and nothing herein will constitute either party as the employer, employee, agent or representative of the other party, or both parties as joint venturers or partners for any purpose.
The failure of TimedURL to enforce any right or provision of this Agreement will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of TimedURL. Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under this Agreement or otherwise. If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect.
If any term or provision in these Terms of Service is found to be void, against public policy, or unenforceable by a court of competent jurisdiction and such finding or order becomes final with all appeals exhausted, then the offending provision shall be deemed modified to the extent necessary to make it valid and enforceable. If the offending provision cannot be so modified, then the same shall be deemed stricken from these Terms of Service in its entirety and the remainder of these Terms of Service shall survive with the said offending provision eliminated.
The Terms of Service and the documents referred to herein constitute the entire agreement between the Parties and supersede and extinguish all previous discussions, correspondence, negotiations, arrangements, understandings, and agreements between you and us, whether written or oral, relating to their subject matter. To the extent these Terms of Service and the documents referred to herein are inconsistent with any other document, agreement, subsequent purchase order or accompanying terms and conditions, the parties agree that these Terms of Service shall prevail and govern.
No alteration to or variation of these Terms of Service will take effect unless and until TimedURL accepts the same in writing.
The Terms of Service and any dispute, or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), will be governed by and construed in accordance with the Laws of Kenya. You irrevocably agree that the courts of Kenya will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Service or their subject matter or formation (including non-contractual disputes or claims).
If you have any questions or comments regarding these Terms of Service, please contact us at [email protected]
Last updated: May 2025